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Policies

Legal & Policies

Our Policies

Everything you need to know about shopping with YidZon.

Last updated: January 1, 2025

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Privacy Policy

YidZon Privacy Policy

At YidZon, we are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you shop with us.

Information We Collect: We collect your name, email address, shipping address, payment details, and browsing behavior on our site to process orders and improve your experience.

How We Use Your Information: Your data is used to fulfill orders, send order confirmations and shipping updates, personalize your shopping experience, and (with your consent) send marketing communications about new fragrances and exclusive offers.

Data Sharing: We do not sell your personal information. We share data only with trusted service providers (shipping carriers, payment processors) necessary to fulfill your order.

Data Retention: We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion at any time.

Cookies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings, though some features may not function correctly.

Your Rights: You may request access to, correction of, or deletion of your personal data at any time by contacting us at the email below.

For privacy requests, email us:
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Refund Policy

YidZon Refund & Return Policy

We want you to love every fragrance you receive. Due to the nature of perfume and personal care products, we have the following policy.

Eligible Returns: Unopened items may be returned within 14 days of delivery for a full refund. Items must be in original, sealed packaging with all tags intact.

Non-Refundable Items: Opened or used fragrances are non-refundable for hygiene and safety reasons. Discovery sets and sample sets are final sale.

Damaged or Defective Items: Contact us within 48 hours of delivery with clear photos of the damage. We will arrange a free replacement or full refund — no return required for transit-damaged goods.

How to Initiate a Return: Email us with your order number and reason for return. Once approved, you will receive return instructions within 1 business day.

Refund Timeline: Once we receive and inspect your return (2–3 business days), refunds are processed within 5–7 business days to your original payment method.

Return Shipping: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

To start a return, email us:
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Shipping Policy

YidZon Shipping Policy

We take great care in packaging every order to ensure your fragrances arrive safely and beautifully.

Processing Time: Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive an email confirmation once your order is dispatched.

Domestic Shipping (US): Standard delivery 5–7 business days. Expedited delivery 2–3 business days. Free standard shipping on orders over $75.

International Shipping: Delivery times vary by destination, typically 7–21 business days. Customers are responsible for any customs duties, import taxes, or fees charged by their country.

Fragile Items: All fragrances are individually wrapped and cushioned to prevent breakage during transit. In the rare event of damage, please contact us within 48 hours with photos.

Order Tracking: A tracking number will be emailed once your order ships. Tracking updates may take up to 24 hours to appear after dispatch.

Address Accuracy: Please ensure your shipping address is correct at checkout. YidZon is not responsible for orders delivered to incorrectly entered addresses.

Questions about your shipment?
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Terms of Service

YidZon Terms of Service

By accessing or purchasing from YidZon, you agree to be bound by these Terms of Service. Please read them carefully.

Product Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.

Pricing: Prices are listed in USD and are subject to change without notice. We are not responsible for typographical errors in pricing. In the event of a pricing error, we reserve the right to cancel the order.

Order Cancellation: We reserve the right to cancel orders suspected of fraud, resale, or abuse. Customers will be notified and fully refunded.

Product Descriptions: Product images are for illustrative purposes only. Slight variations in packaging, bottle design, or colour may occur between production batches.

Limitation of Liability: YidZon is not liable for delays caused by shipping carriers, customs authorities, or circumstances beyond our control (natural disasters, strikes, etc.).

Intellectual Property: All content on this website — including images, text, and branding — is the property of YidZon and may not be reproduced without written permission.

Governing Law: These terms are governed by the laws of the applicable jurisdiction. Any disputes shall be resolved through binding arbitration before pursuing legal action.

Changes to Terms: We reserve the right to update these terms at any time. Continued use of our site constitutes acceptance of the revised terms.

For privacy requests, contact us:
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Cookie Policy

YidZon Cookie Policy

We use cookies to enhance your experience on our website. This policy explains what cookies we use and why.

What Are Cookies: Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and improve site performance.

Types of Cookies We Use:

Essential Cookies: Required for the website to function (e.g., shopping cart, login session).
Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
Marketing Cookies: Used to show you relevant advertisements based on your browsing history.

Managing Cookies: You can control and delete cookies through your browser settings. Disabling cookies may affect certain features of our website.

Your Rights: You may request access to, correction of, or deletion of your personal data at any time by contacting us.

Cookie questions?
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Accessibility Statement

YidZon Accessibility

YidZon is committed to making our website accessible to everyone, including people with disabilities.

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you experience any difficulty accessing any part of our website, please contact us and we will do our best to assist you.

Ongoing Efforts: We regularly review our website to identify and fix accessibility issues. Our team is trained on accessibility best practices.

Your Rights: You may request access to, correction of, or deletion of your personal data at any time by contacting us.

Report an accessibility issue: